Northwest Grand Rapids
We are a practice specializing in musculoskeletal conditions in northwest Grand Rapids, between the heart of downtown and Grand Valley State University’s Allendale campus. Here, no two cases are the same. We also work with your other providers to keep everyone on the same page.
5.0 average from 130+ Google reviews
Our promise to you
No two patients are the same, and no treatment is the same. We work to find exactly what your body needs in that very moment in order to get you back to doing what you love.
We do more than just see patients. We get to know & grow with them. On top of providing great health care, we strive to truly be an ongoing resource for you as a part of your healthcare team.
Your best estimated cost and benefits via your insurance policy will be shared prior to your initial appointment. If there is anything we cannot help you with, we will make sure to refer you in the right direction to a provider who can. We believe in honesty, ethics, and transparency with our patients.
Most frequent conditions
Below are just a few examples of some of the conditions we help our patients with!
18 Google reviews mention this
“Awesome service everytime! Really pays attention to your body and what needs to be adjusted. Rebecca has been a life saver for my back many times and will always have my business!”
Why it matters
Return to sport, work, and the activities you don’t want to miss.
We teach you the basics of how pain actually works, because understanding it is part of overcoming it.
Less pain often means better sleep, more energy, and more patience for the people around you.
Whether it’s your first pushup or your next PR, we help you move without limits.
Meet the team
Owner & Chiropractor
Dr. Rebecca is one of ten chiropractors in her family, but her own path started in the hospital.
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Chiropractor
Dr. John works with young athletes, weekend warriors, expectant moms, and kids of all ages.
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Chiropractor
Dr. Noah loves working with athletes and active people who want to get back to doing what they love.
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Licensed Massage Therapist
Rich enjoys working with people from all different walks of life.
Read bioTeam photography by LindyBeth Photography (opens in a new tab).
What to expect
How long it takes, when treatment starts, and how we check that it is working.
Your first visit will be roughly 45-60 minutes in duration and involve the following: full medical history, orthopedic & neurologic evaluation, review of imaging (when appropriate), additional referrals & co-management (when needed), and your first homework: lifestyle changes, rehab exercises and pain education to start at home.
Almost always, we are able to treat on the first visit. If we find any red flags during your examination or another need for a referral prior to treatment, we will let you know and schedule accordingly.
Most new patients will notice improvement within 2-4 visits or 1-2 weeks. Every patient’s plan is different, but you can generally expect around 6-10 visits as part of your “active care” initially. Every 1-2 weeks, we’ll check in on your symptoms and goals, then add or remove visits based on your progress.
Services and treatments
We do manual therapy, rehab and exercise management, and progressive strength training, alongside spinal manipulation.
Nearly all of our new patients are provided with stretches, exercise recommendations, mobility exercises, and strength training related to their chief complaint(s) to help educate them on how to get stronger and self-manage their aches & pains at home!
We primarily use manual spinal and extremity manipulation but have additional light to medium force techniques (drop table, activator, etc.) upon request or when required. We focus on using the tools that get you better the fastest while keeping your treatment comfortable.
Our massage therapist, Rich Lamb, LMT, focuses on sports and medical massage with a ligament and trigger-point emphasis rather than a traditional deep-tissue massage, though he offers a variation of that too. Sessions are 25, 55 or 85 minutes, with longer sessions available on request, and are booked through the same online scheduler as chiropractic visits. If nothing there works for you, call or text us.
After you become a new patient, we reach out to your Primary Care Provider to let them know our plan, how you’re doing, and how you respond to treatment. We believe in having healthcare teams working together for your benefit!
Real proof
5.0 / 5
Read all reviews
100%
of those ratings are five stars.
21
insurance plans accepted, Medicaid and Medicare included.
4
providers: three chiropractors and a licensed massage therapist.
45–60 min
for a first visit: history, orthopedic and neurologic exam, imaging review, and your first homework.
Insurance & cost
If you do not see your plan listed, please reach out to us for additional questions. We are currently in network with almost every major medical plan.
Prior to your first office visit, your estimated insurance benefits will be sent to you via text/email. This helps to ensure that you know your estimated costs and insurance coverage up front.
For those without health insurance or those who elect to not use their benefits, we do offer discount plans through a company called Efficient Care Solutions which legally enables us to discount cash payments.
Words from our patients
The 11 below are quoted in full, straight from our Google listing.
“Dr. Rebecca provides the best care. She knows exactly where I need adjustments and listens to my concerns.”
A E.Read this review from A E.“Dr. Rebecca does such an amazing job listening to me and has helped with my wrist so much. I would definitely recommend her.”
Montanna H.Read this review from Montanna H.“Noah is fantastic! I go in with an issue and he helps me feel better within the day. I'm impressed every time. Highly recommend!”
Sami K.Read this review from Sami K.“Rebecca is smart, efficient, and a great chiropractor. She's put my body in much better order in just a few appointments. I highly recommend Westside Chiropractic!”
“Dr. Rebecca always gives outstanding service and can pinpoint the problem areas quickly and accurately. I always leave feeling much better with unrestricted movement.”
Joyce R.Read this review from Joyce R.“John and Rebecca have allowed me to walk and move with less pain. They are educational, supportive, and caring. I strongly value and appreciate them and their practice.”
“So grateful to have found a chiropractor that is professional, knowledgeable, and caring. Dr. Steinhauer always helps my back issue improve. Highly recommend this office.”
“Dr. Deyo is the best of the best! She is up to date on all the latest science and combines chiropractic care with physical therapy exercises to do at home to help improve your issues. I wouldn’t go anywhere else!”
Megan K.Read this review from Megan K.“Dr John is a miracle worker! I could hardly walk into his office about 3 weeks ago, and after just one adjustment, I was walking straight and with less pain. I went from a pain level of 10 down to maybe a 2. I can't say enough good things about him! If you want relief, give them a call!”
“Dr. Noah really helped me! I am a school bus driver and my back really gets beat. I was in a lot of pain and it was hard to move and even get up onto the bus. After just one visit I was feeling better. After just 3 visits I am feeling like my self again. Amazing staff, pleasant and comfortable surroundings. Definitely recommend Westside Chiropractic!”
“Highly recommend getting a massage from Rich! He’s both knowledgeable and thoughtful, truly honed in on his craft of providing a relaxing massage. After his massage I noticed that I had full range of motion restored to my neck and the tension in my body had faded away. If you’re looking to treat yourself to a wonderful massage by a wonderful human then definitely book with Rich!”
Maria S.Read this review from Maria S.Straight answers
Get in touch
The scheduler shows every open time, so you can pick one without waiting on us. (616) 747-8462 is both our phone call and texting line, so reach out there with any questions you may have.
If you can’t find a time that works, text us at (616) 747-8462 and we’ll do our best to fit you in. If we can’t, we’ll point you to someone who can.
Hi! How can we help today?
For healthcare providers
Happy to help you book. Which fits you best?
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Text or call us. The same number does both.
Send us a short message and we will get back to you.
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If you do not see your plan listed, please reach out to us for additional questions.
For referring providers only.
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Thank you — your referral is with our team.
We will contact the patient directly to schedule an appointment.
If you prefer another way to send this information, fax it to (616) 841-9693.
Ask a question and we will look for the answer in our FAQs.
Popular questions
From our FAQs:
Your first visit will be roughly 45-60 minutes in duration and involve the following: full medical history, orthopedic & neurologic evaluation, review of imaging (when appropriate), additional referrals & co-management (when needed), and your first homework: lifestyle changes, rehab exercises and pain education to start at home.
From our FAQs:
Almost always, we are able to treat on the first visit. If we find any red flags during your examination or another need for a referral prior to treatment, we will let you know and schedule accordingly.
From our FAQs:
The examination comes first, and you hear what we found before anything else happens: a full medical history, an orthopedic and neurologic evaluation, and a review of imaging when it is appropriate.
We primarily use manual spinal and extremity manipulation but have additional light to medium force techniques (drop table, activator, etc.) upon request or when required. We focus on using the tools that get you better the fastest while keeping your treatment comfortable.
“Upon request” is doing real work in that sentence. If you would rather not be treated a particular way, say so — the lighter-force options exist for exactly that.
From our FAQs:
We are currently in network with almost every major medical plan.
Cost per visit varies depending on your specific insurance company and the type of plan that you have.
If you do not see your plan listed, please reach out to us for additional questions.
From our FAQs:
Prior to your first office visit, your estimated insurance benefits will be sent to you via text/email. This helps to ensure that you know your estimated costs and insurance coverage up front.
Prior to your appointment, we will reach out to you to obtain health insurance information to verify your specific benefits & provide you with an estimated cost of care.
From our FAQs:
For those without health insurance or those who elect to not use their benefits, we do offer discount plans through a company called Efficient Care Solutions which legally enables us to discount cash payments.
Either way, the numbers reach you before the appointment rather than after it.
From our FAQs:
You book through our online scheduler, at any hour, without phoning anyone.
(616) 747-8462 is both our phone call and texting line! Please reach out with any questions you may have.
From our FAQs:
It depends on which of us you are booking with and on the time of year, so we do not publish one figure that covers all four of us. The scheduler shows what is actually open.
If you can’t find a time that works, text us at (616) 747-8462 and we’ll do our best to fit you in. If we can’t, we’ll point you to someone who can.
From our FAQs:
We are at 3888 Lake Michigan Dr NW, Grand Rapids, MI 49534.
There is one clinic and that is it. We are in the Standale/Walker area, which is why the postal address reads Grand Rapids — so yes to Walker and Standale, and to northwest Grand Rapids generally. Those are the areas we serve, and you are welcome from further out.
Our hours: Mon 9:00am – 6:00pm · Tue–Wed 8:30am – 6:00pm · Thu 10:00am – 6:00pm · Fri 8:30am – 1:00pm · Sat By appointment.
By appointment only.
From our FAQs:
At this time, we ask for a 12 hour notice for chiropractic cancellations to ensure the space can be taken by someone on our waiting list.
We have a $40 cancellation fee for massages cancelled within a 12 hour notice.
From our FAQs:
There are so many different techniques within the world of spinal manipulation. We offer the full manual style of treatment along with some other options for light-to medium pressure that are available upon request or chosen based on the examination and medical history. We always tailor treatment styles based on patient preference and what gets people better the fastest!
From our FAQs:
We have zero contracts, nothing paid up front. We operate no differently from your primary care or physical therapy office. Most new patients will notice improvement within 2-4 visits or 1-2 weeks. Every patient’s plan is different, but you can generally expect around 6-10 visits as part of your “active care” initially. Every 1-2 weeks, we’ll check in on your symptoms and goals, then add or remove visits based on your progress.
From our FAQs:
Active care is a block of visits with a beginning and an end — around 6-10 to start, with a check-in every 1-2 weeks to decide the next step.
It is what we tell the providers who refer patients to us, too: “At the end of their treatment (6-12 visits maximum for most new patients), you will receive their last visit notes with discharge information and response to care.”
Almost every single one of our patients will receive stretches, exercises, weight training modifications, or lifestyle changes to help give you the tools that you need to be able to take control of your musculoskeletal health.
From our FAQs:
You will almost certainly go home with stretches, exercise recommendations, mobility exercises and strength training for what brought you in, to help you learn how to get stronger and self-manage your aches & pains at home!
If additional rehab is necessary, we will connect you with a trusted physical therapist in our area!
From our FAQs:
Our massage therapist, Rich Lamb, LMT, focuses on sports and medical massage with a ligament and trigger-point emphasis rather than a traditional deep-tissue massage, though he offers a variation of that too. Sessions are 25, 55 or 85 minutes, with longer sessions available on request, and are booked through the same online scheduler as chiropractic visits. If nothing there works for you, call or text us.
It books under its own massage listing on that scheduler, separate from a chiropractic visit.
From our FAQs:
Yes. Parents often bring their children in, alongside their own care.
Every patient starts the same way — a full medical history and an orthopedic and neurologic evaluation — and the same rule applies afterwards: if it is not something we should be treating, we refer.
From our FAQs:
You can be seen through pregnancy and after it.
Treatment style is chosen with you rather than for you: alongside full manual technique there are light to medium force options — drop table, activator — available on request or chosen from the examination and medical history.
From our FAQs:
One of the biggest differences you’ll notice about our practice is that we are upfront and honest about what we can and cannot help you with. This means that we’ll make sure you’re being co-managed by all of the right providers in all specialties.
If there is anything we cannot help you with, we will make sure to refer you in the right direction to a provider who can. We believe in honesty, ethics, and transparency with our patients.
From our FAQs:
After you become a new patient, we reach out to your Primary Care Provider to let them know our plan, how you’re doing, and how you respond to treatment. We believe in having healthcare teams working together for your benefit!
From our FAQs:
Did you know that there are guidelines and protocols that chiropractic offices are supposed to follow? Our office lines up with recommendations from the American Chiropractic Association, American Academy of Family Physicians, and the American College of Radiology when it comes to your musculoskeletal care.
From our FAQs:
(616) 747-8462 is both our phone call and texting line! Please reach out with any questions you may have.
To reach our admin team, send us a message. If you would like to write to a provider, say so and we will pass the message directly to them.
From our FAQs:
If you are a healthcare provider or office, please fax or email a patient referral at (616) 841-9693.
Good question! We don’t have that one written down yet, but the team would be glad to answer it. Send it over and we’ll get back to you.
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